Which integrations are available for the site and store?
A product feed for Google Merchant Center, scheduled supplier feed imports, content and product import from other platforms, and cash on delivery and bank transfer, switched on per store. We confirm with you before the project starts which connections your store needs.
Can you connect the site to my current CRM or ERP?
There are currently no ready-made connectors for external CRM or ERP systems. If you have that need, tell us before the project starts and we will say honestly whether and how it can be solved, rather than you finding out after launch.
Does the store connect to KRA eTIMS?
No. The store is not connected to KRA eTIMS. Confirm your invoicing and tax obligations with KRA or your accountant before you start selling.
What is an “automated flow” and what can it do for me?
An automated flow means a single event sets the next steps in motion. Example: a customer orders with cash on delivery → the order appears in your admin panel → the customer gets an order email → you update the status when the delivery is made. You stop copying the same data between the store and your own records.
Are integrations secure? Is customer data protected?
The store is published over SSL with hosting included, and customer data moves between systems only as far as an order or a feed requires. Personal data is subject to the Data Protection Act, 2019 (Kenya), so check your own obligations as the business owner. Ask us which connections your store uses, so you know where the data goes.
Can I use my own courier?
Yes. You set the shipping rates and delivery options, and you dispatch orders with the courier you choose. Automatic shipping-label generation is not part of the Kenya offer.